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Clients

Managing client records, households, enrollments, authorizations, and documents.

Client Records
Everything stored on a client record and how to navigate it.
Households & Contacts
How families are organized and how contact information is shared between siblings.
Service Enrollments
How clients can have multiple service types, each tracking independently through the pipeline.
Authorizations
Tracking insurance authorizations, approved hours, and expiration alerts.
Documents
Tracking which documents have been collected, are missing, or have expired.
Waitlist
A focused view of clients waiting for staff assignment.